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Support helps maintain vital contact

Support helps maintain vital contact

Contact, help and learning for tenants in temporary supported accommodation which had been halted by the coronavirus pandemic is being re-established thanks to a grant from Cadwyn Clwyd Rural Development Agency, a loan from Digital Communities Wales and new technology.

Eight individuals or families who are living in supported accommodation in Denbighshire managed by Adullam Homes are to receive a tablet computer and mobile Wi-Fi device. Each tablet has been pre-loaded with a selection of applications, matched to the users’ needs, interests and family make up.

Under normal circumstances, the tenants have an Adullam Learning & Engagement (L&E) Advisor, who provides a variety of support options ranging from money management, cooking on a budget, healthy eating and remaining active to creative writing and building resilience. Learning and engagement activities are designed to help tenants who have experienced or are at risk of being homeless to learn new skills and live independently in their community.

Coronavirus lockdown measures mean support sessions and face-to-face contact have reduced, leaving people who were already marginalised and isolated even more cut off, and in many cases without the communication tools and social networks to be able to manage in the same ways that other people do.

To help deal with this, Adullam’s Operational Manager in Denbighshire submitted an application to Cadwyn Clwyd Rural Development Agency COVID-19 emergency fund and has been successful in securing the money to pay for the tablets. In addition, Digital Communities Wales has agreed to loan three tablets and dongles to Adullam for a period of six weeks.

The Digital Care project will enable people who are most isolated to communicate positively, having friendly interaction with their life skills worker at Adullam’s Supporting People commissioned  service, and to continue to make progress toward their ultimate aim of moving on to their own independent accommodation in the community.

Unique digital care packages are being created which include video calls, to check on users’ welfare, ensuring they have opportunities for meaningful human interaction and can be greeted with a warm smile in these tough times.

Commenting on the project, Adullam Homes’ Head of Support Dave Moore said: “We are very grateful for the support we have been given at this challenging time. Being able to stay in contact with our tenants is vital to their ongoing support, and it will have a positive impact on their lives.”

Adullam Homes is contracted by Denbighshire County Council to provide floating support and accommodation services in the county.

Adullam Homes Housing Association provides specialist accommodation and services throughout the Midlands, North West, Derbyshire, Yorkshire and Wales to support more than 1,000 people at any one time.