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Adullam endorses NHF statement

Adullam endorses NHF statement

As a member of the National Housing Federation, Adullam Homes Housing Association is proud to endorse a statement made today (Friday, April 3) by the Federation which states:

Housing associations are not-for-profit landlords to more than six million people. They are working closely with residents, local government, the NHS and others to respond to the coronavirus crisis. They are keeping residents safe and supported in their homes, keeping vital services running, and helping communities to respond.

They know that many residents will be worried about their income. So, during this crisis housing associations are committed to:

  • Keeping people secure at home. No one will be evicted from a housing association home as a result of financial hardship caused by coronavirus.
  • Helping people to get the support they need. Housing associations are helping residents to access benefits and other support to alleviate financial hardship.
  • Acting compassionately and quickly where people are struggling. Housing associations are working with residents to understand how they can help them. This can include flexibility on collecting rent where that would make a difference. Any resident worried about paying their rent should contact their housing association, who will want to help.

For its part, Adullam Homes is answering calls from concerned residents, has introduced online payments and is providing equipment, advice and information to fully support its staff, many of whom are key frontline workers.

The Association has adapted its rent escalation process across operations/housing teams with Central Rents and Charges to reflect the NHF view.

A Coronavirus Policy has been researched and written which contains details of the Association’s expectations and requirements to ensure the continuity of its work.

In a personal message to staff, Chief Executive Trevor Palfreyman said: “I just want to say a really big thank you to every single one of you for how you are coping with the current situation.

“For those on the front line, you are looking after the most vulnerable in our society as strongly and whole-heartedly as ever and those of you working at home are adapting and reorganising to make sure you continue to do your jobs and support us all other in doing so.

“These are challenging times and I want you to know I am incredibly proud of you all and the fantastic jobs you are doing.”