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Tenancy Sustainability / Assistant Housing Officer

Tenancy Sustainability / Assistant Housing Officer

Location: Congleton
Hours: 37.5 hours per week
Salary: £19,285 following successful 6 month probationary period. Permanent contract
Reference: 18/18

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Person Specification/Job Description

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We have a great opportunity for a Tenancy Sustainability Officer for our Cheshire Abstinence Services based in Congleton.  The services offer housing and tailored support to individuals who have experienced substance misuse and addiction/dependency. The main purpose of the Tenancy Sustainability Officer role is deliver a customer focussed service within a specialist housing setting, for those post rehab or receiving treatment, who are in temporary accommodation and looking to be part of a tight recovery focused community.

To be successful in this role as a Tenancy Sustainability Officer you will have a basic knowledge and understanding of the needs of the client group; knowledge and practice in housing and tenancy management in relation to statutory obligations, and a track record in effective tenancy management, particularly voids and arrears management.
A full list of responsibilities can be found on the job description and person specifications but you will also have sound written and verbal communication skills and a commitment to achieve positive outcomes; proven IT skills together with great organisational and time management abilities.

The ability to drive and access to a car for work purposes is preferable for this role. If you’re the kind of person who can relate to our values of “integrity and fairness, valuing the individual and striving for excellence” and can help others to help themselves, you’ll gain a great deal from working with us. In return we offer a competitive salary and benefits package which includes; starting salary of £18,321 rising to £19,285 after successful probation period; 33 days’ holiday (including bank holidays) rising to 38 after service; 2 additional days’ holiday per year available based on attendance; Westfield Heath Cash Plan; Death in service policy; pension scheme; enhanced sick pay, maternity pay and paternity pay and child care vouchers.

As a values based organisation all employees contribute to the maintenance and development of our values, culture and ethos by articulating and demonstrating them to build a staff culture where every person feels empowered and valued. We have recently been re-awarded the Investors in People Silver award. Adullam was formed in 1972 and we are a not for profit organisation working in the community with vulnerable and excluded people from a diverse range of backgrounds providing support through a variety of high quality housing, support and advice services.

To apply, send your CV with a covering letter detailing how you meet the role criteria to

If you are interested in part time or ad hoc shift work then please send your CV to 

The closing date is 9am, Monday 21st May 2018
Shortlisted applicants will be invited to an assessment centre 31st May and interviews will be held 5th June 2018

This post is subject to an Enhanced Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.

Adullam Homes Housing Association Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority   Register Number 20853R