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Concierge

Location: Birmingham
Hours: Average of 38 hours per week, worked on a rota
Salary: £16,697 per annum following the successful completion of a 6 month probationary period
Reference: 17/106

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Person Specification/Job Description

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Application Form

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Description

We have a great opportunity for a Concierge for Summer Hill House in Birmingham.  Summer Hill House provides move on accommodation for vulnerable adults previously receiving support. 

The main purpose of the Concierge role is to provide a reception, security and caretaking service for the building and grounds.  Being the first point of contact for visitors and residents, you will ensure a professional and helpful welcome.  

To be successful in this role of Concierge you will have an empathetic and confident approach to your work and the people that live with us.  You will have knowledge and experience of working with CCTV security systems and the ability to respond appropriately to challenging behaviour.  You will be self-motivating with sound written and verbal communication skills and a commitment to achieve positive outcomes; possess good IT skills together with great organisational and time management abilities.  You will need to be able to work within the shift pattern, as follows:
3 shift patterns 07:30 to 17:30, 13:30 to 23:00 and 22:00 to 08:00 worked over a 5 week rolling period

If you’re the kind of person who can relate to our values of “integrity and fairness, valuing the individual and striving for excellence” and can help others to help themselves, you’ll gain a great deal from working with us. In return, we offer a competitive salary and benefits package which includes; starting salary of £15,862 rising to £16,697 after successful probation period; 33 days’ holiday (including bank holidays) rising to 38 after service; 2 additional days’ holiday per year available based on attendance; Westfield Heath Cash Plan; Death in service policy; pension scheme; enhanced sick pay, maternity pay and paternity pay and child care vouchers.

As a values based organisation, all employees contribute to the maintenance and development of our values, culture and ethos by articulating and demonstrating them to build a staff culture where every person feels empowered and valued. We have recently been re-awarded the Investors in People Silver award. Adullam was formed in 1972 and we are a not for profit organisation working in the community with vulnerable and excluded people from a diverse range of backgrounds providing support through a variety of high quality housing, support and advice services.

As an Equal Opportunities Association, we prefer to shortlist from completed application forms.  However, we will accept CVs only if accompanied with a detailed covering letter stating how you meet the role criteria.

The closing date is 9am, Monday 4th December 2017

This post is subject to an Enhanced Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.

Adullam Homes Housing Association Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority
Register Number 20853R