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Complex Case Worker

Location: Ashton under Lyne
Hours: 37.5 hours per week
Salary: £19,894 per annum following a successful 6 month probationary period
Reference: 17/50

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Person Specification/Job Description

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Application Form

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Description

Adullam works in the community with vulnerable and excluded people from a diverse range of backgrounds providing support through a variety of high quality housing, support and advice services.
To assist residents and service users we provide tailored support programmes, based on an individuals’ need, which enables residents to improve their quality of life and live independently.
The Association is a not for profit organisation; all surpluses generated are reinvested into key areas of our work.

We have an exciting secondment opportunity for a Complex Case Worker within our Tameside Project which provides a service for homeless people at risk of social exclusion.  The service, Unlocking Potential, aims to deliver a flexible and innovative approach to reduce and prevent homelessness in Tameside focusing on recovery capital and skills based approaches rather than traditional support methods.

The main purpose of the Complex Case Worker role is to provide housing related support to vulnerable and socially excluded people who present with complex needs, by developing a tailored multi agency person centred independence plan enabling them to develop the skills required to maintain their tenancies, establish themselves in the community and lead an independent life focused on recovery.

The key knowledge, skills and behaviours required for this role are:

• Experience of working with ex-offenders in a support/caseworker capacity
• Ability to assess customers’ needs including risk
• Ability to identify and manage risk in an inclusive way
• The ability to develop and implement creative solutions when faced with problems and difficulties
• Knowledge and experience of other relevant agencies working in Tameside
• Communicates effectively both verbally and in writing
• Plans and prioritises effectively. Good time management and organisation skills
• Team player
• Builds and maintains good working relationships

If you’re the kind of person who can relate to our values and can help others to help themselves, you’ll gain a great deal from working with us. In return we offer a competitive salary and benefits package.

As an Equal Opportunities Association, we prefer to shortlist from completed application forms.  However, we will accept CVs only if accompanied with a detailed covering letter stating how you meet the role criteria.

The closing date is 9 am, Wednesday 28th June 2017


This post is subject to an Enhanced Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.


Adullam Homes Housing Association Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority   Register Number 20853R